Improve the Patient Journey:
How Post Discharge Calling Enhances Patient Engagement
Engagement with patients post-discharge is an essential step in creating patients for life. There are proven benefits to following up with your patients after they have been discharged from healthcare facilities. Patients understand their discharge instructions, they can schedule their follow up appointments and provide feedback on any issues during their experience as a patient. Healthcare organizations can take a more proactive approach in the well-being of their patients by giving special attention to high-risk patients to prevent unnecessary readmissions, create relationships, and create a personalized journey.
In this webinar, an Evariant Engagement Center expert will be discussing how organizations can employ strategies to retain their patients by creating patients for life by taking care of all patient needs on a single call. The experts will hold a demonstration on how the Evariant Engagement Center solution can be used to facilitate successful post-discharge call experiences.
Watch this webinar to learn:
- How to increase reach rates for post-discharge calls
- Successful patient journeys with prioritizing calls and avoiding high-risk patients readmissions
- Best practices for executing clinical and non-clinical post-discharge calls