On Demand Webinar:
Personalized Patient Experiences:
From Acquisition to Loyalty and Beyond
There’s been a fundamental shift in what today’s patients expect from healthcare providers. Before, during, and after care, they demand personalized, timely, and relevant consumer experiences similar to those they receive in all aspects of their lives. It’s critical to embrace this new reality. But how?
In this presentation, Evariant and Salesforce will share strategies to grow service line revenue through improved personalized engagement across channels and touchpoints with your health system. A centralized view of every consumer and patient is key: a complete 360-degree view. With visibility into the complete consumer experience – both inside and outside the walls of the hospital – marketing, physician outreach, and call center teams can better support system and service line specific acquisition, engagement, retention, and loyalty goals.
You will hear detailed examples of what other successful healthcare providers are doing to reimagine the customer experience. Discover how Evariant and Salesforce can help you adapt to changing patient expectations, and simple steps you can take to get started today.