On Demand Webinar:
Mapping the Perfect Customer Experience
Perfecting the Customer Experience – How MarTech is a Foundational Element

 

The Perfect Customer Experience requires people, process, and technology. When integrated with enterprise systems, such as the EHR, the marketing tech stack provides the foundation for personalized communication and automates engagement efforts to deliver consistent, timely, and relevant messages that acquire, retain, and engage patients. In this session, we’ll discuss Healthcare Customer Relationship Management, Marketing Automation, Content Management, and Call Center solutions.

Learning Points

  • How to evaluate marketing technologies
  • How to create personalized customer experiences with marketing technologies
  • How to integrate and unite all of your technologies for the perfect customer experience