Evariant Engagement Center
Appointment Connect

Reduce missed patient appointments with a tool that allows staff to schedule appointments with ease and follow up to confirm attendance.

Learn How Proactive Call Centers Help Build Relationships

 

What can you do with Engagement Center Appointment Connect?

                 

Schedule in real-time
with EHR integrations

 

Increase referrals

 

Decrease patient
no-shows

 

Rebook cancelled
appointments

 

Improve call center
productivity

 

Appointment Scheduling & Management Capabilities

Enable call center agents to find the most appropriate provider for a patient’s needs, schedule an appointment, and send confirmation via email and/or SMS. Agents can follow up with appointment status at any time to reduce no-shows. The Evariant Engagement Center Appointment Connect also aggregates appointment requests from a multitude of sources so agents can prioritize and fulfill appointment requests efficiently.

With Appointment Scheduling & Management call center agents can:

  • View scheduling guidelines specific to each provider and/or practice
  • Access map views on-the-fly during patient conversations, helping to ensure that the patient is scheduled for appointments at the most convenient facilities
  • Identify providers by designations that matter most to your health system, including but not limited to, in-network, out-of-network, affiliated and employed providers
  • Schedule appointments based on provider availability that are dynamically updated from your EHR system.

Discover More Engagement Center Benefits