Best Practice Guide – Consumer and Patient Engagement

Patient engagement is a healthcare strategy that strives to acquire and retain patients, improve health outcomes, encourage better patient care, and achieve lower costs. It is a concept combining a patient’s knowledge, skills, ability and willingness to manage their own care with communications designed to promote their positive behaviors. Patients want to be engaged in their healthcare decision-making process, and those who are engaged in their care tend to be healthier.

 

Beyond the EHR: Cultivating Patient Engagement and Loyalty Through CRM

By integrating EHRs with a healthcare customer relationship management (HCRM) solution, hospitals and health systems can deepen patient relationships across the care continuum and boost patient loyalty.

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transformational marketing case study

Video

Patients for Life Platform
 

 

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Patient Solutions

Blog

How a Healthcare CRM Helps Build Strong Relationships with Patients

 

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Beyond Clinical Care

Webinar

HCRM Meets CMS: Delivering Personalized Content & Continuous Value to Customers
 

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360 Degree Physician Patient Relationship

eBook

Creating Extended 360° Patient and Physician Views with Big Data Analytics

 

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patient engagement journey

Blog

What Is the Patient Engagement Journey and Why Is It Important?
 

 

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Improve Patient engagement

Webinar

How VCU Health Drives More Volume by Transitioning to Personalized Experiences

 

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Patient Loyalty

White Paper

Proactive Health: Transforming Healthcare One Patient at a Time

 
 

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Patient technology

Blog

How Technology Strengthens the Physician-Patient Relationship
 

 

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Patient Centric Approach

Whitepaper

A Patient-Centric Approach to Addressing Fragmentation in Healthcare

 

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Patient Campaign Effectiveness

Webinar

Find, Guide, Keep: Solutions to Create Patients for Life
 

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EHR CRM Infographic

Infographic

EHR + CRM = Superior Patient Engagement

 

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Patient Relationship

Webinar

Bridge the Gap Between Marketing & Call Center for Richer Patient Engagement

 

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