Best Practice Guide – Engagement Center
Traditional call centers often operate within departmental silos, inhibiting patient and physician engagement. An engagement center, on the other hand, taps into opportunities to deliver more personalized forms of communication, improving patient acquisition and retention while promoting proactive population health management across the care continuum.
Transforming Yesterday’s Call Center into Tomorrow’s Engagement Center
Download our eBook to discover why health systems are taking a more proactive approach to engagement and are transforming yesterday’s call center into tomorrow’s engagement center.