Across the healthcare industry, it is generally agreed that in-network care coordination is important. However, with 19.7 million clinically inappropriate network referrals occurring each year, contradictions in referral behavior remain a concern. Further, even clinically appropriate referrals can be directed out-of-network for a variety of reasons. Healthcare leaders are aware of the problem, in fact, 87% of healthcare executives say patient leakage is extremely or very important to their organization. There’s still plenty of room for improvement.
Strong physician relationships, supported by successful physician relationship outreach efforts and campaigns, can help keep patients within a network for better care coordination, and keep significant revenue within the hospital or health system. The infographic below pinpoints shortcomings of the current healthcare referral system and highlights opportunities to solve these obstacles. With actionable intelligence and a PRM, physician liaisons become catalysts for increased practice exposure, improved network utilization, enhanced provider satisfaction, and both revenue retention and growth.