Bridge the Gap Between Marketing + Call Center to Achieve Richer Patient Engagement

Date & Time: Tuesday, February 28 at 2:00pm ET
Speaker: Gary Druckenmiller
Vice President, Marketing Practice Leader

 
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Consumers are engaging with their providers and the health system in a new way. With that, it’s more important than ever for health systems to integrate all touchpoints – web, email, phone, chat – to create a comprehensive view of patients and consumers. In this webinar, we will discuss how bringing together the call center and marketing can attract, retain, and improve the relationships with patients.

Register today to learn how to:

  • Overcome common obstacles when uniting your call center and marketing
  • Develop multichannel campaigns to acquire and retain customers
  • Leverage patient data from your CRM to create personalized, cost effective experiences
  • Measure ROI and results from initial point of contact to follow-up
  • Create a single view of the patient to deliver better, more relevant interactions