Customer Success | Evariant

Customer Success

Just like we are in the business of helping healthcare providers find, guide, and keep patients for life, we are obsessed with creating Evariant Customers for Life. Our team of Customer Success Consultants tackle complex consumer marketing, physician engagement, and call center challenges with confidence. We’ll provide strategic, data driven approaches and expertise to ensure customers achieve indisputable and measurable ROI through high value service line growth, optimized provider network utilization, and extended patient lifetime value.

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Healthcare Marketing & Operations Consulting

Evariant’s healthcare marketing and operations consulting services help your organization achieve smarter patient acquisition and retention, drive high-value service line growth, and transform your marketing department into a high-yielding growth machine.

                 

Maturity Assessments
Long-term growth and maturity plans ensure your organization scales properly and has a roadmap for future success.

 

Campaign Strategy
Conceptual guidance for marketing strategy, including program direction, campaign themes, goals, and recommended tactics.

 

Journey Mapping
Identify gaps and leaks in the customer experience, and recommends strategies to optimize engagement throughout the care journey.

 

Operational Realignment
Set operational readiness goals by service line, optimize lead management, and empower administration to drive revenue and loyalty.

 

Workflow Development
Automated custom marketing workflows and campaign program mapping reduce errors and help exceed marketing ROI goals.

                 

Learn More about Our Healthcare Marketing Consulting Services

 

Physician Engagement Consulting

We give health systems a competitive edge in finding the right physicians and developing unsurpassed loyalty resulting in smarter provider engagement, increased margins, optimized network utilization, and health system growth. Our strategic, data-driven approaches provide insight into the right physicians to target and develop unsurpassed loyalty. The result: smarter provider engagement, increased margins, optimized network utilization, and health system growth.

                 

Claims Data Analysis & Recommendations
Claims data analysis to inform recommendations for improved business development and physician engagement.

 

Business Development Practice Assessments
Precursor to full due diligence. Assess unique vs. total patients, specialist split, procedure mix, referring tendencies, and/or other areas of interest.

 

Omni-Channel Physician Outreach
Comprehensive, multi-channel physician engagement strategy utilizing digital media and clinical information to boost in-network referral rates.

 

Physician Territory Building
Create strategic liaison territories based on geography, service line, place of service, procedure, diagnosis, or provider specialty.

 

Unified Enterprise Strategy
Align consumer marketing and physician engagement strategies to create a single, unified plan at the system, service line, or sub-service line levels.

                 

Find out More about Our Physician Marketing Consulting Services

 

Want to Learn More?

Speak to an Evariant expert to learn how your organization can accelerate growth through rich patient and physician engagement.

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